diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 9657407069
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email login. This simplified method allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you do not receive the OTP after clicking "send", wait for the allotted time and then seek assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and start playing the app without any problems. This update should resolve any issues you were experiencing.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals are only possible for the money earned from gaming, not the bonus amounts collected. Any bonus funds cannot be withdrawn, only the winnings from gaming activities are eligible for cashout.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI, and bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait of up to 24 hours. This delay may be an exception to the otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, the money will be added to your wallet account within 24 hours. If it doesn't happen, you can reach out to their care centre for assistance.
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At diamond exchange, we prioritize security and convenience above all else. To ensure a seamless and hassle-free experience, we offer a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. This allows for fast and uncomplicated transactions, giving you the freedom to focus on your gaming experience. Our dedicated customer support team is available 24 hours a day, 7 days a week, and is always ready to assist you with any questions or concerns you may have. Whether you're looking for help with a specific game, need assistance with a deposit or withdrawal, or simply want to know more about our services, our team is here to provide you with accurate and timely support. Our commitment to security and customer satisfaction ensures that your experience at diamond exchange is as enjoyable and stress-free as possible. With our cutting-edge technology and expert team, you can trust that your transactions are always secure, and our support team is always just a click away.